Returns & Exchanges

At EADEM, we want you to love your skincare ritual; if you are not completely satisfied with your purchase, we offer easy returns on all products within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring the products are securely sealed to prevent damage during transit.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it, and affix it to the outside of your return box.

4

Drop Off and Refund

Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing